Reviews
June 18, 2025
"After more than 8 months of visiting multiple different mechanics, getting outrageously large repair quotes, and my trust for auto-services diminishing, I went to Family Auto Clinic and my problem was fixed.
I was having an issue with my steering wheel jerking left and right while driving -- as if the wheel was being taken from me. Other mechanic shops wanted me to replace both front struts, outer tie-rods, my front right axel, and then get an alignment; all to find out, with the help of Family Auto, that it was just my front lower control arm. The $3,000-$6,000 repairs from other mechanics wouldn't even have solved the problem.
Perhaps most notable about the entire experience was conversating with Jeff, a service desk worker at Family Auto Clinic. Jeff inquired about the work previously done on the car so the problem could be better diagnosed. He drove the car with me in the passenger seat to cooperate on narrowing down possible issues and identifying the problem.
After the control arm was replaced within 24 hours, Jeff told me over the phone, "Hey, the problem is fixed, and the car is ready for you to pick it up." On the way back to pick up my car, I was flooded with the memories of previous mechanics up-charging me for repairs that haven't fixed the problem in 8 months. However, when I arrived at Family Auto Clinic to pick up my car and pay for the repair, Jeff ensured me, "You can call if there is any more problems, but you won't; the only reason you will call is to thank us for the work."
Jeff was right; I drove my 2011 Toyota Camry all the way home without the problem that had been plaguing me for the last several months. As tears started to develop in my eyes, I called Jeff and thanked him and Family Auto Clinic for all their help.
This is easily the most satisfied I've ever been after an auto repair in my entire life -- not only due to Jeff's integrity, authenticity, and curiosity, but also due to my car being *actually* fixed.
Thank you again, Family Auto Clinic!"
June 18, 2025
"After more than 8 months of visiting multiple different mechanics, getting outrageously large repair quotes, and my trust for auto-services diminishing, I went to Family Auto Clinic and my problem was fixed.
I was having an issue with my steering wheel jerking left and right while driving -- as if the wheel was being taken from me. Other mechanic shops wanted me to replace both front struts, outer tie-rods, my front right axel, and then get an alignment; all to find out, with the help of Family Auto, that it was just my front lower control arm. The $3,000-$6,000 repairs from other mechanics wouldn't even have solved the problem.
Perhaps most notable about the entire experience was conversating with Jeff, a service desk worker at Family Auto Clinic. Jeff inquired about the work previously done on the car so the problem could be better diagnosed. He drove the car with me in the passenger seat to cooperate on narrowing down possible issues and identifying the problem.
After the control arm was replaced within 24 hours, Jeff told me over the phone, "Hey, the problem is fixed, and the car is ready for you to pick it up." On the way back to pick up my car, I was flooded with the memories of previous mechanics up-charging me for repairs that haven't fixed the problem in 8 months. However, when I arrived at Family Auto Clinic to pick up my car and pay for the repair, Jeff ensured me, "You can call if there is any more problems, but you won't; the only reason you will call is to thank us for the work."
Jeff was right; I drove my 2011 Toyota Camry all the way home without the problem that had been plaguing me for the last several months. As tears started to develop in my eyes, I called Jeff and thanked him and Family Auto Clinic for all their help.
This is easily the most satisfied I've ever been after an auto repair in my entire life -- not only due to Jeff's integrity, authenticity, and curiosity, but also due to my car being *actually* fixed.
Thank you again, Family Auto Clinic!"
May 31, 2025
"I drive an '89 Honda Civic that I've always done all the work on myself, but when I ran into trouble with it, the owner of this place Jeff really helped me out. He's nice, more than fair, and just a cool guy in general. I generally don't trust mechanics but I felt like my car was in good hands with Jeff. My old POS car is back on the road again, better than ever! Thanks Jeff!"
May 31, 2025
"I drive an '89 Honda Civic that I've always done all the work on myself, but when I ran into trouble with it, the owner of this place Jeff really helped me out. He's nice, more than fair, and just a cool guy in general. I generally don't trust mechanics but I felt like my car was in good hands with Jeff. My old POS car is back on the road again, better than ever! Thanks Jeff!"
April 9, 2025
"Family Auto Clinic is the place to go if you need an inspection fast. Jeff got our vehicle in and our problems fixed within a couple of days. We will continue taking our vehicles to him when we need any automobile services. "